Dave H

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Activity overview

Latest activity by Dave H
  • Dave H created an article,

    How do I close or deactivate my Supabets account?

    To close your account, contact support via email support@supabets.co.za or live chat and request deactivation.

  • Dave H created an article,

    Can I have more than one Supabets account?

    No. Each customer is only allowed one active Supabets account. Multiple accounts can lead to suspension or closure of all related accounts

  • Dave H created an article,

    Why was my withdrawal declined?

    Withdrawals may be declined due to: Incorrect banking details Incomplete FICA verification Pending bonus wagering requirements Please check if all this information is correct before making ...

  • Dave H created an article,

    How do I check my transaction history?

    Log into your Supabets account, go to “My Account” > “Transaction History”, where you can see all deposits, withdrawals, and bets placed.

  • Dave H created an article,

    How do I upload my FICA documents?

    Log into your account and go to “My Account” > “FICA Upload”, or email your documents to fica@supabets.co.za. Accepted documents include a valid South African ID and recent proof of address (not ol...

  • Dave H created an article,

    Why is my account locked or suspended?

    Accounts may be locked due to incorrect login attempts, suspected fraud, or FICA non-compliance.  For further assistance you can reach out to us using these platforms: WhatsApp: 060 017 6064 Ema...

  • Dave H created an article,

    How do I update my Supabets details

    Log into your account, go to “My Profile”, and update your contact details. For certain changes (like ID number or name), you may need to contact support and provide supporting documents.

  • Dave H created an article,

    What happens if I forget my password?

    Click “Forgot Password” on the login page. Enter your registered email or phone number, and follow the instructions to reset your password via SMS or email.

  • Dave H created an article,

    What is FICA and why do I need to verify my account?

    FICA (Financial Intelligence Centre Act) verification is required by law to confirm your identity. You’ll need to upload a valid ID and proof of address. Without FICA, withdrawals will be delayed o...

  • Dave H created an article,

    Why Hasn't my Deposit Reflected yet?

    Deposits typically reflect instantly, but can take up to 30 minutes depending on the method. If it's been longer, contact Supabets support with your deposit slip or proof of payment.