The terms and conditions governing sports betting at Supabets are comprehensive and encompass various elements related to the placement of bets, account management, and specific rules pertaining to different sports. Below is a summary of the principal points; however, it is advisable to consult their official website for the most current and detailed information:
General Terms & Conditions (Applicable to Sports Betting):
- Age Restriction: Individuals must be 18 years of age or older to create an account and place bets.
- FICA Compliance: It is mandatory to provide full names, residential addresses, and contact information to comply with the Financial Intelligence Centre Act (FICA). Certified copies of identification documents (ID/passport) and proof of residence (not older than three months) must be submitted for FICA validation, which is necessary for withdrawals.
- Account Responsibility: You acknowledge the inherent risk of financial loss and accept full responsibility for any such losses. Access to and use of betting facilities are undertaken at your own discretion and risk.
- Account Closure/Refusal: Supabets reserves the right to close any account (for instance, due to the existence of multiple accounts or malicious usage) or to refuse any pending bet.
- IT/Human Errors: In the event of errors arising from IT systems, computers, or human actions, Supabets will utilize a general market average, to which you agree to be bound.
- Losses: Supabets shall not be liable for general damages or any direct, indirect, special, incidental, consequential, exemplary, or punitive damages. This includes, but is not limited to, loss of winnings resulting from account misuse, technical failures, system breakdowns, data corruption, or viruses.
- Defamatory/Offensive Conduct: Supabets is not liable for any defamatory, offensive, or illegal conduct by any customer or third party.
- Bonus Terms: Specific terms apply to bonuses (e.g., welcome bonuses, payback bonuses), including wagering requirements, maximum winnings, and expiration dates. Bonus funds typically must be wagered a specified number of times at particular odds prior to withdrawal. Engaging in syndicate betting or sharing IP addresses for bonuses is considered fraudulent.
- Maximum Payouts: Maximum payout limits vary by sport and type of bet. For example:
- Multiple soccer bets: up to R30,000,000 (often requiring over 50 legs and a "Correct Score" market as the final leg).
- Cricket, Rugby, Tennis: up to R5,000,000.
- The maximum limit applies per customer per day (24-hour period).
- Minimum Stake: The minimum stake for a bet is R1.
- Bet Acceptance: Supabets reserves the right to refuse any bet at any time.
Sports-Specific Betting Rules (Examples, not exhaustive):
- Soccer:
- 90 Minutes Play: All match markets are generally based on the result at the conclusion of the scheduled 90 minutes of play, including injury time but excluding extra time or penalty shootouts, unless otherwise specified. Exceptions may apply to friendly matches.
- Postponed/Unplayed Matches: An unplayed or postponed match is typically regarded as a non-runner unless it occurs within 24 hours of its intended start time, in which case the bet remains valid.
- Player-Specific Bets: Bets on players who do not participate in the match are void. Own goals generally do not count for "player to score" markets.
- Abandoned Matches: Bets are typically void if a match is abandoned before half-time unless the outcome of the bet has already been determined (for example, first goal scorer if a goal has already been scored).
- Rugby:
- 80 Minutes Play: Unless otherwise stated, all Rugby bets are settled based on 80 minutes of play, including stoppage time. Rugby sevens match bets are settled based on specific tournament regulation play, excluding extra time.
- Venue/Opponent Changes: If there is a change in venue or opponent from what was advertised, all bets on that match are generally rendered void.
- Basketball:
- Game Completion: For bets to be valid, there must be five minutes or less of scheduled game time remaining, unless the outcome has already been determined.
- Overtime: Most pre-game bets include overtime unless stated otherwise.
- Cricket:
- Rules regarding minimum overs, weather interruptions, and specific player markets (e.g., Top Batsman, Wickets) are detailed and vary according to match format (Test, ODI, T20).
Betting Mechanics:
- Single and Multiple Bets: Both types of bets are generally accepted.
- Related Contingencies: Multiple bets are typically not accepted if the outcome of one part of the bet affects the outcome of another. If accepted in error, the stake may be proportionately divided where outcomes conflict.
- Bet Slip: It is the responsibility of the customer to ensure that bets placed via telephone or online are accurate. Errors may occur.
- Settlement: Bets on sporting events are typically settled based on the official podium positions or confirmed results.
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